“I wanted to express my personal thank you to all of you from the bottom of my heart, for all the wonderful care and expert attention during the past week.  The experience I chose to undergo is “life changing” not only for me but for my family.  I will be a “better me” and for that I am grateful. 

Life is just what you make of it.  Time goes by and that same time will pass whether one does something which makes a positive influence or not.  I chose to make a positive change which could not have been achieved without all of you pulling together in a team effort.  My sincere thanks to all of you.”

-JK

“I just wanted to write a little note of appreciation and complete satisfaction on my face surgery.  From the first day I walked into your office I was made to feel so at ease and not feel vain or intimidated because of what I was there for.  Then I met you and you made me feel so special and not like an older lady of 74 expecting you to make me look young again.  My first concern was that I didn’t want you to make me look like I had a face lift, all tight, and a Joan Rivers look!!!  That doctor you certainly didn’t do, its exactly what I had hoped for and of course more, because I am more than happy with the way I look.”

-P

“How do you thank people who have made your exciting and a little scary decision to have facial surgery not as scary.  Your friendly, professional attitude made such a big difference in the way I not only viewed myself, but my recovery process.  Not one look of impatience in your manner.  Not once did I feel rushed, pushed or silly. 

Liz, you really made a difference when I would call.  You were full of confidence and reassured me that I would be pleased.  The thank you note was so unexpected and the flowers were deeply appreciated.  Liz you are an awesome lady.

Dr. Buckingham how do I thank someone for learning a job that takes integrity, kindness, lots of study and the ability to listen and understand what a person wants.  I really appreciated the fact that you did not mind saying what would not look right.  In my opinion you are terrific and I am so lucky that you were my surgeon.  I said many prayers and only felt more calm with each one.  I am a very spiritual person and never take for granted people who make a difference in my life.  I wished I had the ability to write the words that fill my heart, but I don’t.  So I can only tell you that your smiles, your kindness will be in my heart forever.”

-JR

“Thank you!  Our words cannot express how we truly feel about what you have done for M.  Although she is too young to understand all that has transpired with her hemangioma, she will be told of your goodness when she is older.

Your reassuring words helped get us through many troubling days.  The weekend phone call to our home to check on her was beyond thoughtful.  Calling her by name while squatting down, on her level, to speak to her, was more than just professional.  It was all of these little things and more that make you special in our eyes.

There are not enough words to express what our hearts feel.  You are a part of a staff that performed the Christmas miracle we were looking for.”

-T&B

“I cannot tell you how appreciative I am for you making the time to see me on such short notice.  This was a very scary time for my family and I and I am so grateful for your kindness and understanding.  You run a great practice and have a superb staff.  You have restored my faith in doctors.  Kindest regards.”

-C

“K and I would like you to know how much we appreciate your expertise and care in repairing K’s nose.  The incision is healing nicely and we are grateful that the cancer concern is over.  Thank you again.”

-K & L

“Thank you for all of your kindness, professionalism, and especially the roses I received after surgery.  I was feeling pretty bad and that beautiful gesture cheered me up at just the right time.  Your entire staff is a class act.” 

-S

“I am writing to thank you again for the work you have done for me.  After all these treatments I can see the port wine stain has significantly lightened in color.  Not only is the area smoother and less raised, it also has slightly reduced in size, with less pronounced boundaries.  Especially when comparing to on-line notes and experiences from other patients of similar treatments, the 3 treatments I received have produced the most amazing results.  I am also aware of the extra work and zaps you have done during each treatment beyond the port wine stain areas.  It is admirable of you to not have boasted about them or seek credit.  As a former teacher for 17 years, I may be good at judging and observing, but poor at expressing my appreciation.  You have earned my greatest respect with your expertise, sincerity, patience, sense of humor, and most importantly, your high standard of practice.  Doctor visits of any kind have always been uneasy for me, but you have made my visits with you most bearable.  I am looking forward to my next visit when I am back on leave.”

-M

“It is encouraging to know there are still people who care.  May God bless your life the way you have blessed J’s.  Thank you.”

-J

“Words cannot express my gratitude for your generosity in performing my surgery.  I know first hand what an awesome facial plastic surgeon you are, and will make sure everyone knows which doctor is responsible for my new and improved face.  Thank you again from the bottom for my heart.”

-S

“Thank you very much for always being so caring and helpful throughout his surgery.  Every time we go we feel very comfortable and welcomed.”

-J

“MUCH THANKS to you all for your kindness and support during this tough time!  You guys are GREAT!”

-C

“Thank you so much for the beautiful cut flower arrangement and the well wishes!  They make me feel very special!  All of you have made this a very positive experience for me!  Thanks for your care and concern!”

-L